With three care homes serving the Worthing area (Linfield House, Haviland House, and Caer Gwent), Guild Care is a notable provider in residential/nursing care for older people and people living with dementia. The organisation has been praised for its high staff-to-resident ratios, established leadership, and a commitment to delivering personalised care with residents and their families speaking highly of the attention to detail and the welcoming, community-oriented atmosphere.

With so many longstanding Guild Care staff, residents can create longer term relationships - and the experience shows.

At Linfield House, residents and their families appreciated the effort made by staff to create and nurture such relationships. One relative said, "I am particularly pleased with the way the caring and nursing staff at Linfield House allow time to listen to my mum when she feels she needs to chat through her various issues."

Such moments underline the importance of high staffing levels that enable carers and nursing staff to provide not just essential care but also emotional support for more positive outcomes.

Haviland House is dedicated to caring for people living with dementia, an area of increasing need as the population ages. The home provides tailored activities and support designed to respect residents’ dignity while offering peace of mind to families.

One family member noted, "The staff are so very kind and caring, always ready to listen and advise on any concerns I may have about Mum's health. Although Mum withdraws to her room, so many lovely activities are provided for any resident wishing to partake. I feel happy in the knowledge she is well cared for and in a safe environment catering to her needs."

This balance between safety and stimulation is key to mental and physical wellbeing for all residents, including those with more complex needs.

Caer Gwent, another of Guild Care’s homes, demonstrates how the transition to residential care has offered a fresh start for people facing challenges in their own homes.

Heather, 93, moved to Caer Gwent after struggling with falls and isolation as her family didn’t live nearby. Her son, Alan, said, "In Kent, Mum would either be in bed with the curtains closed or sitting at the dining table next to a commode, waiting for the next care worker. Now, I know she is getting excellent 24/7 care at the press of a button."

Heather now enjoys the friendly, supportive environment. She said, "All the things I used to worry about, I don’t need to worry about now. I can enjoy the company and the people."

Guild Care’s approach is grounded in strong leadership and a clear focus on fostering community within its homes which has earned the charity a reputation for high quality care. This ethos has helped create warm, welcoming environments where residents feel supported and safe, and where they can be as engaged as they would like to be. Guild Care aims to support residents to live well and love every day.

For families considering the choice of moving a loved one into care, such examples are a reminder of the impact that thoughtful, person-centred services can have on residents’ well-being. Such high standards stem from the kind and caring staff who, each day, display the charity’s values of being brave, engaging, loving, with integrity, a belief that everyone matters, and ‘free to be me’ (Guild Care’s integral BELIEF values).

To experience this commitment to providing excellent care in each of their three Worthing care homes, Guild Care welcomes enquiries to their friendly Customer Relationship Team on 01903 327 327 or email [email protected] for an initial, no-pressure conversation.