We Value Your Feedback

At Guild Care, we are committed to providing the best possible care and support. We welcome all feedback, whether it’s a complaint, concern, or compliment, as it helps us continually improve our services.

For more details on how we handle and respond to feedback, please download our Complaints, Concerns, and Compliments Policy.

Housing 

For more information on how to give feedback or make a complaint, please download our leaflet. 

Annual Complaints Performance Report Housing 2024-2025

Guild Care Housing Ombudsman Service Complaint Handling Code

Social Housing Complaints Policy

Housing complaints performance report